About Cleansui

Terms & Conditions- Cleansui Australia

Shipping & Delivery:

Cleansui currently only ships online orders Australia wide. All prices shown on the site are in Australia dollars.We do not ship internationally.

Shipping costs are a flat rate of $10 per item. All replacement cartridges are shipped free of charge. Shipping rates are calculated automatically at time of checkout.

Terms & Conditions

I. Conditions of use:




The Cleansui websites may contain links to external websites, such as resellers and related companies. On first link up the external site was checked for illegal content. Cleansui is not responsible for external content that can be reached via such links. If Cleansui finds out or is informed that a linked site contains illegal content, this link will be removed if this is technically possible and reasonable.



Using our web site:

The information contained on the Cleansui website is protected under copyright laws. Cleansui allows all content on its website to be viewed and downloaded strictly for private, non-commercial use. The content may not be reproduced, exhibited, distributed or otherwise used for public or commercial purposes. The content may not be changed and used on other Internet sites or networked computers without Cleansui's written permission. When copying the content your attention is expressly drawn to Cleansui's copyright and ownership rights. Infringing these conditions will lead to the immediate destruction of all printed or downloaded content. We reserve the right to claim further damages.




Warranty and liability:

The information on our website has been compiled with the greatest care. Similarly, Cleansui takes care toensure that the information on the website is up to date. Cleansui however gives no guarantee that it is complete or suitable for specific purposes. The information provided on the website is used at the user's sole risk.

Cleansui’s liability from or in connection with the use of the website, for whatever legal reason, is restricted to damage that Cleansui or its agents or employees have caused with malice intent, with gross negligence or, if infringing essential contractual obligations, slight negligence. In cases of slight negligence Cleansui’s liability is restricted to the typical, foreseeable damages with comparable matters of this type. Damages relating to guarantees or under the Product Liability Act remain unaffected.

If while using the services offered on the website you make your mobile number and/or e-mail address generally available, please note that Cleansui is not responsible for the consequences resulting from this, in particular receiving unwanted calls and/or e-mails etc.



Trademark rights:

Mitsubishi Rayon Cleansui  is the owner of all the trademarks used on the Cleansui website. Third parties are not allowed to use and apply any of the trademarks, logos and identifying marks.

II. Data protection conditions:




We confirm that we will deal with your personal details responsibly. Therefore we should like to inform you that your personal details will be stored in automated files and will be processed and used accordingly to process your order in compliance with the national and international data protection regulations in force. As Cleansui or as a Mitsubishi Rayon Cleansui company, we will not make your data available to other companies for advertising purposes. We shall only save your data and use it within our company for advertising purposes if you give your express permission for this. To do this, anywhere on the web site where personal data are retrieved you have the option of giving your agreement. You can withdraw your permission at a later data by sending us an e-mail or a letter. Normally Cleansui does not require you to enter any personal details in order to use the web site. This means that the website can be called up without the need to register first.



Confidentiality declaration:

Cleansui guarantees that your details will be kept confidential. Cleansui does not intend either now or in the future to sell, pass on or market personal details to third parties. If you have given your express permission before the data are collected Cleansui or one of its authorised service providers will save and process your personal details when using the website. Cleansui would particularly like to draw your attention to the fact that children's personal details will not be used or saved without a parent's or guardian's permission.




"Cookies" are small text files that make it easier to use our online offers. Unless it is strictly necessary for specific applications our cookies do not contain any personal information so that your privacy remains protected. Most web browsers accept cookies automatically. But you can change your browser's settings to prevent this.




Cleansui places a very high value on the security of your files. Users' data transmitted over the Internet to Cleansui are only protected if the address line begins with  https://www.cleansui.com.au. The data transfer is then securely protected from unauthorised reading by third parties by the SSL (Secure Socket Layer) security procedure together with 128 bit encoding. If this option has not been activated, you must realise that when sending other personal information over the Internet using other applications, even e-mail, for example, it is not a secure connection in the above sense.



Mitsubishi Rayon Cleansui Group:

The conditions of use apply to using Mitsubishi Rayon Cleansui websites. They also apply to using MRC Group company websites. Mitsubishi Rayon Cleansui alone is entitled to the trademark rights mentioned in sub-section I.4.